Sunday, January 25, 2009

Is effective communication essential?

I could not agree more that effective communication plays a vital role in our lives. In the workplace, this is a necessary skill which presents us the opportunity to climb up the hierarchical ladder. In addition, it also preserves harmonious relationships between colleagues and also among family members. In my opinion, this is a particularly valuable skill which can be polished over time.

According to the course book "the science... the workplace" by Chew and Lee, communication does not only involves verbal actions, but also written and non verbal actions (body language). I admit that I do not lack courage in expressing my true feelings on daunting issues. But I personally feel that I lack the sharpness and accuracy in conveying my intentions to others. In most occasions, I would have to repeat myself a couple of times before others get my point. On hindsight too, I mainly focus only on my deliverance but less on my listening skills. Effective communication actually comprises of both a good speaker and an active listener, which I believe dramatically reduces the possibility of information being distorted. Lastly, many ignore the symbolic indication of body gestures. Being a culprit myself, I sometimes do not bother of such gestures during my presentations as I'm more concerned of adhering to time constraints. However, I feel that it is a good gauge of how well the audiences are receiving us. If the purpose of the presentation is to convince about a proposed change, isn’t it extremely important that the audiences direct their full attention to it?

With rampant competitive spirit, I believe that a good communication skill sets one apart from the others in a workplace. In a nutshell, effective communication is a necessary tool which prepares me for the challenges ahead in my career and life.
Hello~!